Popular Articles
Adding a new user
To add a new user you need access to the User page. If you don't have access speak with your administrator. Quick Trick: Adding new users in Webio can be done in 3 steps; Click into users, Click Create New User, Fill in the details and click ...
Logging into Webio for the first time
Once your user account has been created you will receive an email with a link to set your password. If the email hasn't been received, check in your junk folder. Clicking on the link will let you create your own password and ensure it meets the ...
Setting up your channel ids
Before creating a bot you need to set up the channelid that the bot will be sent from. This will be dictated by the channel you want to create your bot for. For messenger this will be your page name, for SMS you can choose either a longcode ...
Creating Simple Bots
The simplest bot you can create is a one step information bot. This will send a message to the recipient. Click into Bots If you can't see Bots speak to your administrator about your access level Click CREATE BOT Fill in the detail and click NEXT ...
Stuck with where to start
If you are having trouble deciding your bot basics, have a quick conversation with us and we'll help you work through the detail. Launch me