Adding a chat widget to your website

To allow customers to contact you on your website and then continue that conversation across messenger you can configure the Messenger chat widget.

To do this you need to add the messenger widget code to your website.

1) An admin of your Facebook page will have to log into Facebook, select the page and then click settings and Messenger platform.

2) Scroll down the page until you see Customer chat plugin and click setup.  You will then see a pop up that will guid you through the rest of the process.  When you have clicked through to the final page ensure that your domain is added to the whitelist box.  Make sure you click save after you add the domain.

3) You can then either copy the code and install it yourselves or email it to your developers.  They will need to add the code to your website, at which point your widget will be live.

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