You can generate your API key from your Webio login and use our published API to configure the business process you require.
More Technical? Check out our API pack.
If your conversation needs a piece of real time information, use <<fieldname>> within your message or logical values and the bot will reach out to your internal systems (endpoints) to request that information.
This can be used for providing balance or accounts updates, completing verification checks or ensuring that your bot has the latest information to provide to the customer or determine what to do next.
Post Requests update your internal systems and are triggered when an event you are subscribed to, happens.
This can be a message being sent or received, a payment being made or a delivery report being received.
We will be announcing additional events and API enhancements over the next few months.
Tell me how: Generate API Key
Once you have the endpoint, add it to your organisation screen, select the events you want to subscribe to (these are the things that happen that trigger request) and your webhooks are ready to go.
Tell me how: Setup Webhooks
Tell me how: Webhooks Within Bots