Bots not sending

Bots not sending

If you have successfully uploaded a campaign (the campaign bar has turned green) but messages aren't being received then there are a few things you should check.

Run the Data Export and check if any of the fields are showing an error.  

* Check the channelid is in the correct format e.g. if it is a UK mobile number it should be in the following format 447776132660

* Check the field that you uploaded the channelid to is named the same as the field you set in the Bot Sent To field.



* Ensure that any dynamic data you have used within your bot has been uploaded into the correct field during the data import.

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