If you have uploaded a file but your campaign isn't running i.e. the campaign bar isn't turning green then here are a few pointers for you to check.
Check that your file is named correctly. This needs to be identical to the name that was used on the sample file during the campaign creation process.
Ensure that you don't have duplicate filenames. Filenames need to be unique, if you have campaigns created with the same filename the file won't be processed.
Creating a campaign
Before you start Once you have logged into your account, you will land on the Campaign view, if not click into Campaigns. You'll see any campaigns that are running or waiting to run for the current day. Before starting decide what your campaign file ...
Editing a campaign - adding a new column to your data import
Quick trick: In campaigns click list view then edit your required campaign. Drag in your file containing the new column. Complete the campaign setup process. To add a new column to your campaign, first edit the sample file to include the required ...
Uploading Data To A Daily Campaign
Quick Trick: Click in Campaigns, click List, click the upload arrow next to your campaign, drop in your file You can easily upload data to your campaigns. Click into campaigns and select "List", this is above the QUICK CAMPAIGN button. You will now ...
Webio provides you with a selection of exports and MI reports to allow you to audit and understand your conversations. Quick Trick - To access Reports, log in, click reports and then select the report you wish to run. Below you can see details of ...
Adding a payment step to your bot
Once we activate the Spreedly integration on your Organisation and you configure you payment gateway(s), you can add payment steps to your bots. Your bots will then be able to process payments securely, compliantly and easily. If you have already ...