If you want to connect to Webio using SFTP then you can configure an SFTP connection for your Webio organisation. Before starting you will need the SSH key and your IP Address(es) you will be connecting from.
Quick Tricks - Click into Organisations, Click CREATE SFTP, enter your SSH key and IP Address, click Create SFTP.
Log into the Webio platform and click on Organisations, then scroll down the page until you see SFTP Settings.
If you cannot see Organisations in the left hand list then you do not have access to it. Contact your system administrator to request.
Click UPDATE SFTP, this will open a new screen where you can enter the SSH key and the IP Address. Then click CREATE SFTP.
Once updated you will be able to transfer data to the SFTP for us to retrieve and log in and retrieve data from the SFTP.
You can now use Webio SFTP hooks to combine the power of webhook realtime posts and SFTP file transfers to deliver webhook calls as JSON files to your organisation's Webio SFTP folder for retrieval. You will need to configure your Webio SFTP and ...
Webio - Information Security and Data Protection
Webio incorporates information security and data protection principles into everything we do. Below are some of the ways in which we put this into practice. Disaster Recovery and Business Continuity - Webio's disaster recovery plan is reviewed ...
Webio Support is available Monday - Friday 9am - 5pm We have lots of articles available to assist you, go to https://knowledge.webio.com/portal/home Here you can search articles, post in the community or log a ticket with support. You can also ...
Quick trick: click into organisations, scroll down to Webhooks, click create Webhook, enter the callback URL, select the events you want to subscribe to and click create. Some bots require data from your system in real-time. This can be used to ...
Webio provides you with a selection of exports and MI reports to allow you to audit and understand your conversations. Quick Trick - To access Reports, log in, click reports and then select the report you wish to run. Below you can see details of ...