How to stop an ongoing campaign

How to stop an ongoing campaign

Overview

The Campaigns Stop feature allows you to suspend the ongoing schedules from executing what was initially scheduled and put in place.

How to STOP all the campaigns?

To stop all campaigns and their schedules, click the STOP button when you're on the Campaigns screen. 
Remember that this is an irreversible action and cannot be undone



Old user interface. 

How to stop just one schedule?

This feature is not available on the old user interface.
If you want to pause a specific schedule, find the campaign (Use the search bar if necessary) that is running the schedule you want to pause, then click the PAUSE button.

This will pause the ongoing planning. If the end time of the outbound schedule has not yet expired, you can click the RESUME button to restart the schedule from where it stopped.

    • Related Articles

    • Outbound Campaigns

      Overview Webio's Campaigns screen simplifies the way you manage your bots' schedules. It allows you to send bots to your contacts allowing you to configure inbound or outbound campaigns. Outbound campaigns can be set to go as: Once Off campaign - you ...
    • How to create an Inbound Campaign

      Overview Set up a chat widget for your website, or simply provide your customers with a channel (SMS, WhatsApp, Messenger or Viber) they can reach out. Thanks to Inbound Campaigns, your Bots can greet visitors, answer questions, and guide them ...
    • How to create a Quick Campaign

      Overview The Quick Campaign feature allows you to send a simple SMS to your contacts, without the need to create a bot first. This is very useful when you're in a hurry and don't need your contact to interact with an automated conversation. How to ...
    • Campaign Validity

      Overview Each conversation has a validity period set by the campaign it is part of. This enables you to determine when to continue a conversation and when to start a new one. By default this is set to 24 hours but you can change this in your ...
    • How to set multiple outbound schedules for the same campaign using the Group By feature

      Overview The GROUP BY feature helps you separate your data upload into groups. The groups you create are based on a unique custom value that is common to multiple contacts (e.g. PostCode in the example below). So when you configure a campaign, you ...