Logging in to Webio

Logging in to Webio

Quick Tip: go to https://app.webio.com/, enter your username and password, click login
To login to Webio, you must first have a Webio user account.  If you do not have one, contact your Webio administrator.  If your organisation doesn't use Webio yet, contact sales@webio.com

Step 1
Open up Google Chrome and go to https://app.webio.com/

Step 2
Enter your username and Password, then click sign in.

If you have forgotten your password, click the FORGOT PASSWORD link, enter your username and a reset email will be sent.  

Webio will suspend an account if incorrect details are entered for a set amount of times.  Should this happen you will need to contact your admin to un-suspend your account.

    • Related Articles

    • Logging into Webio for the first time

      Once your user account has been created you will receive an email with a link to set your password.  If the email hasn't been received, check in your junk folder.  Clicking on the link will let you create your own password and ensure it meets the ...
    • Webio Reporting

      Webio provides you with a selection of exports and MI reports to allow you to audit and understand your conversations.   Quick Trick - To access Reports, log in, click reports and then select the report you wish to run. Below you can see details of ...
    • Webio Support

      Webio Support is available Monday - Friday 9am - 5pm We have lots of articles available to assist you, go to https://knowledge.webio.com/portal/home Here you can search articles, post in the community or log a ticket with support. You can also ...
    • Webio Webhooks

      Quick trick: click into organisations, scroll down to Webhooks, click create Webhook, enter the callback URL, select the events you want to subscribe to and click create.   Some bots require data from your system in real-time.  This can be used to ...
    • Enabling your Webio SFTP

      If you want to connect to Webio using SFTP then you can configure an SFTP connection for your Webio organisation.  Before starting you will need the SSH key and your IP Address(es) you will be connecting from. Quick Tricks - Click into Organisations, ...