How To Create A Quick Campaign
Overview
The Quick Campaign feature, allows you to send out an SMS Information message to your customers, without the need to build a Bot first.
You will need a Campaign File, containing customers phone numbers and any other customer's details you want to include in the communication. The phone numbers will need to be listed in a column under the header Phone.
How To Create A Quick Campaign
In order to create a Quick Campaign, start off by going into the Campaigns tab.
From there, select Quick Campaign.
Once you've reached the Quick Campaign screen, you'll see the following:
There are a few things you'll need to fill out and define here:
- Outgoing Message:
This is the message that'll be sent to your recipients. You can also insert custom values into your message by clicking the # key. These will then be replaced with the correct data indicated within the file you'll drop later. As you type, you'll be able to see a preview of what the SMS will look like just below. - Campaign Name:
Here, you can give your campaign a unique name. - Sent From:
This is the SMS channel ID you'll be sending the message from. - Send Time:
Finally, you can choose if you'd like to send the message to your recipients right away (Send At Once) or within a time period of your choice (Send Between). If you select Send Between, you'll then be able to define the exact time period within which your message will be sent.
From here, the last step is to drop in the file containing the phone numbers of the desired recipients.
Any custom values included within the Outgoing Message will also need to be listed in separate columns under headers that match their respective names in Webio, minus the # on either side.
For example, if you've included #Name# within your message, the names of your recipients should be listed as follows under Name within your file:
Warning: If the header name within the file and the corresponding custom value in Webio aren't an exact match, the message will be unsuccessful. Please ensure these match before sending the campaign. You're now ready to press Create!
Your Quick Campaign will appear on your the campaign screen. From here you can check its schedule and progress.
From the Conversations screen, you can use the advanced search filters to retrieve your conversations.
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