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WhatsApp Conversation Validity
WhatsApp Message Templates must be used to start a conversation or to send a reply 24 hours after the last message from the user. If you attempt to send a standard message (not a pre-approved template), this will be refused by WhatsApp. If you are ...
Propensity Studio Launch
Manage collections conversations like never before Know your customer conversation outcomes at the start of a conversation and deliver more personalised customer journeys, better business outcomes with fully compliant engagement baked in. Quick ...
Creating a campaign
Before you start Once you have logged into your account, you will land on the Campaign view, if not click into Campaigns. You'll see any campaigns that are running or waiting to run for the current day. You can set up either inbound or outbound ...
Layer automation onto your bots with re-engager conditions
Quick Trick: Click on Bots, edit or create, and next. Under your steps you will see the Wait Until condition. Select and then set up as many conditions as you need. Fill in the Time to wait, which step to progress to if a response isn't received ...
Data Processing Overview
Webio empowers users to create and manage their conversation journeys. The data we process is dependant on the conversation design, the data imported and the data provided by the people in the conversation. Overview Webio doesn't monitor the ...