Stuck with where to start
If you are having trouble deciding your bot basics, have a quick conversation with us and we'll help you work through the detail.
Automatic Rate Per Minute (RPM)
Quick Trick: Switch on Auto RPM for your campaign. Your campaign rate will then be set automatically at a rate that will spread your send across the available time window. You can now use our Automatic Rate Per Minute to calculate the rate your ...
WhatsApp Conversation Validity
WhatsApp Message Templates must be used to start a conversation or to send a reply 24 hours after the last message from the user. If you attempt to send a standard message (not a pre-approved template), this will be refused by WhatsApp. If you are ...
Creating a campaign
Before you start Once you have logged into your account, you will land on the Campaign view, if not click into Campaigns. You'll see any campaigns that are running or waiting to run for the current day. You can set up either inbound or outbound ...
Propensity Studio Launch
Manage collections conversations like never before Know your customer conversation outcomes at the start of a conversation and deliver more personalised customer journeys, better business outcomes with fully compliant engagement baked in. Quick ...
Each conversation has a validity period set by the campaign it is part of. This enables you to determine when to continue a conversation and when to start a new one. By default this is set to 24 hours but you can change this in your campaigns. ...