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• Automatic Rate Per Minute (RPM)

  Quick Trick: Switch on Auto RPM for your campaign.  Your campaign rate will then be set automatically at a rate that will spread your send across the available time window. You can now use our Automatic Rate Per Minute to calculate the rate your ...

• WhatsApp Conversation Validity

  WhatsApp Message Templates must be used to start a conversation or to send a reply 24 hours after the last message from the user.  If you attempt to send a standard message (not a pre-approved template), this will be refused by WhatsApp.  If you are ...

• Self-Service Studio - Payments Plans

  Overview The Payment Plans panel displays the customers' payment plan requests. You can export a .csv file of the records. Access customer's payments plans requests history N.B. you can also access the same information from the View Records panel. ...

• Creating a campaign

  Before you start Once you have logged into your account, you will land on the Campaign view, if not click into Campaigns.  You'll see any campaigns that are running or waiting to run for the current day. You can set up either inbound or outbound ...

• How to create a Quick Campaign

  In order to create a Quick Campaign, start off by going into the Campaigns tab.  From there, select Quick Campaign.  Once you've reached the Quick Campaign screen, you'll see the following: There are a few things you'll need to fill out and define ...