Organizations Integrations
Update your internal system with customers' responses
Overview Leverage on the Set Status step via webhook to receive a Post Request on your internal system whenever the conversation reaches the desired point, then use it to trigger the action you need via API on your organization. Let's assume that you ...
API and Webhooks
Overview Webio blended conversations allow you to seamlessly communicate between your clients with human or automated agents. Connecting these conversations with your internal systems provides richer conversations and slicker processes. API Requests ...
How to configure a Webhook
Overview Using the Webio webhook, you can configure endpoints within your Webio organization to post or retrieve data. Webhooks can be used to: 1) Receive notifications (Post Request) from your organization to your internal system, whenever an event ...
Generate an Api key for your organization
Overview Webio blended conversations allow you to seamlessly communicate between your clients with human or automated agents. Connecting these conversations with your internal systems provides richer conversations and slicker processes. Using Webio ...
How to add an SFTP to your Organization
Overview Webio enables SFTP implementation for your organization. SFTP (Secure File Transfer Protocol) is a file transfer protocol that uses SSH encryption to transfer files between systems securely. Connecting via SFTP allows you to access API ...
Add a payment gateway
Overview Designed to optimise customer payments, Webio’s ‘Conversational Payments’ skill brings instant live payment requests and processing into customer conversations making it easier for agents to send customer payment links as they interact with ...
Typeform Integration
Overview A Typeform integration to your Organization brings the power of conversational forms into your bots. How To Integrate Your Typeform Account Into Webio Please get in touch with support@webio.com if you want to learn more.
How to integrate a DialogFlow agent
Overview Dialogflow agents use natural language understanding to return intents. When used as part of your Webio Conversational Middleware solution they allow your bots to manage conversations with natural fluency, allowing a conversational tone that ...
SFTP Hooks
You can now use Webio SFTP hooks to combine the power of webhook realtime posts and SFTP file transfers to deliver webhook calls as JSON files to your organisation's Webio SFTP folder for retrieval. You will need to configure your Webio SFTP and ...