Organizations Other Settings
Smart Phrases Settings
Overview When the conversation is handled manually, the Smart Phrases feature gives you the ability to quickly recall pre-set phrases by simply typing a few keywords into the conversation widget. It is then possible to quickly edit the Smart Phrases ...
WhatsApp templates
Overview When using the WhatsApp channel, to start a new outgoing conversation, you will need to send a bot containing a message template (Template) pre-approved by Meta. As soon as the contact's response is received (you can't interact with a ...
Your Webio Blocklist
Overview Webio blocklist contains phone numbers or other channel identifiers that have replied Stop as well as those you have manually added to the blocklist from the organisation screen. When a Stop response is received from a number, this number is ...