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How to create outbound Bots
Overview The simplest Bot you can create is an Outbound one step Information Bot. This will send a message to the recipient and move to the next step. The documentation below describes the process of building Bots on our new Web App. If you are ...
Step types
Overview Bots are created as a flow of steps. The Bot's automatic conversation will follow the flow according to the rules and the path you have configured. When you create a new step, you need to choose what type of step it is, configure it, and ...
Outbound Campaigns
Overview Webio's Campaigns screen simplifies the way you manage your bots' schedules. It allows you to send bots to your contacts allowing you to configure inbound or outbound campaigns. Outbound campaigns can be set to go as: Once Off campaign - you ...
User roles
Overview The user role assignment will determine what Webio's screen, the user can access within the Organization they are logged in. A Role permission is a way of granting or denying access to a certain resource or operation in Webio based on the ...
How to integrate a DialogFlow agent
Overview Dialogflow agents use natural language understanding to return intents. When used as part of your Webio Conversational Middleware solution they allow your bots to manage conversations with natural fluency, allowing a conversational tone that ...