Useful Resources

Useful Resources

Useful Resources:

Find below some useful resources that can help you to build your first bot and get familiar with the Webio platform.
  1. Bots Step Types overview  
  2. Build a bot on the new Web App
    1. How To Create Outbound Bots (webio.com) 
    2. How To Build An Inbound Bot (webio.com)
  3. Build a bot on the classic Web App
    1. Creating Simple Bots (webio.com)
  4. FAQ 
    1. Webio FAQ
  5. New Web App Knowledge base
    1. Classic Plus Knowledge Base (2024) Knowledge Base (webio.com)
  6. Classic Web App Knowledge base
    1. Classic Knowledge Base Knowledge Base (webio.com) 

    • Related Articles

    • Bots Sharing

      Overview Sharing your Bots within your Webio organisation structure gives you flexibility to maintain and send bots to meet your business need. Advisors can send Bots from within the conversation and colleagues can take responsibility for updating ...
    • How to create outbound Bots

      Overview The simplest Bot you can create is an Outbound one step Information Bot. This will send a message to the recipient and move to the next step. The documentation below describes the process of building Bots on our new Web App. If you are ...
    • Step types

      Overview Bots are created as a flow of steps. The Bot's automatic conversation will follow the flow according to the rules and the path you have configured. When you create a new step, you need to choose what type of step it is, configure it, and ...
    • Outbound Campaigns

      Overview Please note that, the documentation below describes the process of creating Campaigns on our new Web App. If you are looking for old UI documentation please follow this link. Webio's Campaigns screen simplifies the way you manage your bots' ...
    • User roles

      Overview The user role assignment will determine what Webio's screen, the user can access within the Organization they are logged in. A Role permission is a way of granting or denying access to a certain resource or operation in Webio based on the ...