Logging into Webio for the first time

Overview

Once your Webio user account has been created you will receive an email with a link to set your password. If the email hasn't been received, check in your junk folder. 

Don't have a user account yet?  Contact your administrator or email support@webio.com

Create your own password.

Clicking on the link will let you create your own password and ensure it meets the security requirements.

You can now login using your username (In the subject of the email) and password at https://newapp.webio.com 

Old user interface URL https://app.webio.com/login

 

• Related Articles

• Users

  Overview The following documentation covers the new UI. If you are looking for information regarding the old one, please visit the following link. The Users screen gives you control on all the Webio accounts (Users) belonging to your Organization and ...

• Setup your Organization

  Overview To access the Organizations screen, from the navigation panel on the left-hand side, click on Settings, then Organizations; From here you can control your organization's settings and all your sub orgs. When you create a new organization or ...

• User roles

  Overview The user role assignment will determine what Webio's screen, the user can access within the Organization they are logged in. A Role permission is a way of granting or denying access to a certain resource or operation in Webio based on the ...

• Webio FAQ

  General Why can't I log to my Webio account? If you can't log to your Webio Account, try first to clear your internet browser cache and cookies or to log in from incognito window or a different internet browser (Make sure you are entering your ...

• Getting Started: What is Webio?

  Overview Webio is a conversational AI platform specializing in customer communication, particularly in credit, collections, and engagement. It combines automated interactions with live-agent support to create seamless and personalized messaging ...