Smart Phrases

Smart Phrases

Quick Tricks - Click into Organisations, scroll to the bottom, enter your smart phrase, click enter, repeat until all done.  Make sure the Smart Phrases skill is active.
Check here how to configure Smart Phrases on our new Web App

Step 1

Click into Organisations and then into the Organisation you want to add Smart Phrases for.  Scroll to the bottom of the page, to the section Smart Phrases



Step 2 

Type in your first phrase then click Add.  This can be part of a message or an entire one.  Remember these can be edited within the Conversation screen prior to send.  Repeat until all your phrases are entered.



Step 3

In the Organisations skills area, ensure that the Smart Phrases skill is toggled to Active.



Step 4

To test that your Smart Phrases appear as expected, click into Conversations.  Start to type a reply and you will see the Smart Phrase options appear.




Step 5

Select the Smart Phrase you want to send.  Edit as required and then click Send. 



Congratulations your message has now been sent using Smart Phrases.


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