Unsuspend User
Quick trick: Log in as an Admin, click on Users, click into the specific username, toggle suspend from orange to grey, click Update User
Check this article if you are looking for this process on our new Web App.
Users that have access to the User area can unsuspend user accounts from their organisation or any of their child organisations.
Step 1
Login to a user account that has access to the User area.
Step 2
Under User List select the required Organisation from within your hierarchy.
Step 3
Click into the relevant user that you wish to unsuspend.
Step 4
Click the suspend toggle from orange (suspended) to grey (not suspended).
Step 5
Click Update User
Users should now be able to login. If a user no longer knows there password this can be reset using the forgotten password link.
Related Articles
Users
Overview The following documentation covers the new UI. If you are looking for information regarding the old one, please visit the following link. The Users screen gives you control on all the Webio accounts (Users) belonging to your Organization and ...Editing and adding User Roles
Quick Tricks: To edit the User Roles click into Organizations, click into the specific named organization, scroll down to User Roles and then either Edit an existing role or Add User Role. User Roles determine which parts of the platform users can ...User Roles
Overview The User's Role assignment will determine what Webio's screen, the user can access within the Organization they are logged in. A Role permission is a way of granting or denying access to a certain resource or operation in Webio based on the ...Adding a new user
To add a new user you need access to the User page. If you don't have access speak with your administrator. Quick Trick: Adding new users in Webio can be done in 3 steps; Click into users, Click Create New User, Fill in the details and click Create ...Suspending and unsuspending users
Quick Trick: Click into Users, click on the username, toggle between suspended and unsuspended, click Update User. Suspending and unsuspending users can be down by anyone within your Organization that has access to the User area. Step 1 Click on ...