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How to configure the organization Sender IDs
Overview The channel Sender ID it is set within each Bot from the IDs available to your Organization. Before creating a Bot you will have to set up the Sender IDs that the Bot will be sent from. This will be dictated by the channel you want to create ...
How to build an Inbound Bot
Overview An inbound bot collects the channel ID from which the contact's message is sent, and uses it to send messages back. Once the customer's inbound message is received, to continue the conversation, you must necessarily use a Listening, or a ...
Bots Sharing
Overview Sharing your Bots within your Webio organisation structure gives you flexibility to maintain and send bots to meet your business need. Advisors can send Bots from within the conversation and colleagues can take responsibility for updating ...
Webio FAQ
General Why can't I log to my Webio account? If you can't log to your Webio Account, try first to clear your internet browser cache and cookies or to log in from incognito window or a different internet browser (Make sure you are entering your ...
Bot copy
Overview Creating a copy of a bot can be incredibly useful for several reasons: Testing and Development: If you want to test new bot's changes, using a copy of the bot can help you experiment without risking the functionality of the live version. ...