Bots Sharing

Bots Sharing

Overview

Sharing your Bots within your Webio organisation structure gives you flexibility to maintain and send bots to meet your business need.  Advisors can send Bots from within the conversation and colleagues can take responsibility for updating the Bots you have shared to them.

You can share a bot to any sub/child organisation.  This is an organisation that you can see when you click onto the organisation screen.

Warning
Sub organisations will also need access to the channel sender ID being used in the shared bot. How to configure the organization Sender IDs 


How to share a bot

To get started go to your Bots screen and select the Share button. (If you don't have access to Bots speak to your system Admin)



You will see a list of all the Bots available to you.  Select the Bot you want to share and click NEXT.



Select the organisation you want to share the Bot to and click SHARE.



Your bot will now be available to users of that organisation.


Sending Bots to a conversation

Any bots, that have built within or shared to your organisation are available to send to individual conversations.  

To see available Bots, select the bot icon in the conversation chat widget at the bottom of page then select the Bot you want to send from the list available and it will be sent to the conversation.



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