Bots Sharing

Bots Sharing

Overview

Sharing your Bots within your Webio organisation structure gives you flexibility to maintain and send bots to meet your business need.  Advisors can send Bots from within the conversation and colleagues can take responsibility for updating the Bots you have shared to them.

You can share a bot to any sub/child organisation.  This is an organisation that you can see when you click onto the organisation screen.

Warning
- Sub organisations will also need access to the channel sender ID being used in the shared bot. How to configure the organization Sender IDs 
WarningPlease note that any organization with access to the bot's screen will be able to edit or delete the shared bot.


How to share a bot

To get started go to your Bots screen and select the Share button. (If you don't have access to Bots speak to your system Admin)



You will see a list of all the Bots available to you.  Select the Bot you want to share and click NEXT.



Select the organisation you want to share the Bot to and click SHARE.



Your bot will now be available to users of that organisation.


Sending Bots to a conversation

Bots that are either built within your organisation or shared with it are available to use in individual conversations.

To access available bots, select the bot icon in the conversation chat widget at the bottom of the page. Then, choose a bot from the list and it will be sent directly into the conversation. Conversations Screen



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