SFTP Hooks

SFTP Hooks

You can now use Webio SFTP hooks to combine the power of webhook realtime posts and SFTP file transfers to deliver webhook calls as JSON files to your organisation's Webio SFTP folder for retrieval.  

You will need to configure your Webio SFTP and generate your organisation's API key. 

Once you have set up the SFTP this can be used to retrieve or post files to the site. 

SFTP hooks can only be used for post requests.

sftp.webio.com - this is where you save your API key file and retrieve your files from 
sftphook.webio.com - this is the URL you enter into your organisation screen webhook setup as the URL

Step 1

Save your API key as a text file called apikey.txt and transfer this to your sftp.webio.com folder.  It may take c. 10 minutes for the key to be processed.  If you need to update your key, place a your new file there and that will replace the old key.

Step 2

Create your webhook entering the URL as sftphook.webio.com/.  Check out Adding in webhooks for how to do this.  Subscribe to the required Post events.

Your webhooks will now post to your folder, as a JSON file, at sftp.webio.com/ for you to retrieve.





    • Related Articles

    • Webio Webhooks

      Quick trick: click into organisations, scroll down to Webhooks, click create Webhook, enter the callback URL, select the events you want to subscribe to and click create.   Some bots require data from your system in real-time.  This can be used to ...

    • Daily Data Export Report - Receive It Your Way

      You can now retrieve your Daily Data Export via the API, have it delivered to Webio's SFTP for you to retrieve or download it via the WebApp.   The Daily Data Export is a daily export of all inbound and outbound messages from your Webio ...

    • Change Update - Webhooks

      Following feedback we are updating our webhooks for the events messageStatusUpdate, inboundMessage and messageSend.  The messageStatusUpdate and inboundMessage will include additional fields and the messageSend will now be sent on a new type =  ...

    • Webio Webhook - What it does

      Using Webio's webhook you can configure your endpoints within your Webio organisation to post or retrieve data. Identifying the request is from us To identify the request as originating from Webio, first use the API to generate a JWT token.  Haven't ...

    • API and Webhooks

      Webio blended conversations allow you to seamlessly communicate between your clients with human or automated agents. Connecting these conversations with your internal systems provides richer conversations and slicker processes. API Requests Using ...