SFTP Hooks

SFTP Hooks

You can now use Webio SFTP hooks to combine the power of webhook realtime posts and SFTP file transfers to deliver webhook calls as JSON files to your organisation's Webio SFTP folder for retrieval.  

You will need to configure your Webio SFTP and generate your organisation's API key

Once you have set up the SFTP this can be used to retrieve or post files to the site. 

SFTP hooks can only be used for post requests.

sftp.webio.com - this is where you save your API key file and retrieve your files from 
sftphook.webio.com - this is the URL you enter into your organisation screen webhook setup as the URL

Step 1

Save your API key as a text file called apikey.txt and transfer this to your sftp.webio.com folder.  It may take c. 10 minutes for the key to be processed.  If you need to update your key, place a your new file there and that will replace the old key.

Step 2

Create your webhook entering the URL as sftphook.webio.com/.  Check out Adding in webhooks for how to do this.  Subscribe to the required Post events.

Your webhooks will now post to your folder, as a JSON file, at sftp.webio.com/ for you to retrieve.





    • Related Articles

    • How to add an SFTP to your Organization

      Overview Webio enables SFTP implementation for your organization. SFTP (Secure File Transfer Protocol) is a file transfer protocol that uses SSH encryption to transfer files between systems securely. Connecting via SFTP allows you to access API ...
    • API and Webhooks

      Overview Webio blended conversations allow you to seamlessly communicate between your clients with human or automated agents. Connecting these conversations with your internal systems provides richer conversations and slicker processes. Learn more ...
    • Webhooks within your bots (New Web App)

      Overview Webhooks allow you to use real time information within your Webio bots. This can be used to provide customers' up to date information within the conversation or to configure logic decisions within your bot based on information provided from ...
    • How to configure a Webhook

      Overview Using the Webio webhook, you can configure endpoints within your Webio organization to post or retrieve data. Webhooks can be used to: 1) Receive notifications (Post Request) from your organization to your internal system, whenever an event ...
    • Generate an Api key for your organization

      Overview Webio blended conversations allow you to seamlessly communicate between your clients with human or automated agents. Connecting these conversations with your internal systems provides richer conversations and slicker processes. Using Webio ...