General
What is Webio?
Overview Webio is a cutting-edge conversational AI platform designed to optimize customer communication, with a strong focus on credit, collections, and engagement. By seamlessly blending automated interactions with live-agent support, it delivers ...
In App Notifications
Overview Stay on top of your tasks and never miss a beat with our new In App Notifications feature. When you are logged to Webio and a new conversation is assigned to you, you’ll receive an immediate notification, ensuring you’re always in the loop, ...
Quick Start Resources
Quick Start Resources: Bots Step Types overview Flow Builder & Step types (webio.com) Build a bot on the new Web App How To Create Outbound Bots (webio.com) How To Build An Inbound Bot (webio.com) Build a bot on the classic Web App Creating Simple ...
Webio FAQ
General Why can't I log to my Webio account? If you can't log to your Webio Account, try first to clear your internet browser cache and cookies or to log in from incognito window or a different internet browser (Make sure you are entering your ...
Webio Support
Webio Support is available Monday - Friday 9am - 5pm We have lots of articles available to assist you, go to Classic Plus Knowledge Base Knowledge Base (Classic Knowledge Base Knowledge Base for Old User Interface) Here you can search articles, or ...
Logging into Webio for the first time
Overview Once your Webio user account has been created you will receive an email with a link to set your password. If the email hasn't been received, check in your junk folder. Don't have a user account yet? Contact your administrator or email ...